Please read these terms carefully before purchasing or using any StopWatt product or service.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and StopWatt ("Company," "we," "us," or "our") governing your access to and use of the StopWatt website, products, and services (collectively, the "Services").
By visiting our website, placing an order, or using any StopWatt product, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not access our website or purchase our products.
You represent that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are accessing the Services on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.
By completing a purchase, you expressly confirm your agreement to these Terms and Conditions, our Privacy Policy, and any other policies incorporated by reference herein.
StopWatt is an electrical energy optimization device designed to stabilize electrical current, reduce electrical noise, and improve the power factor of connected electrical systems in residential and small commercial settings. The device is intended to be plugged into a standard electrical outlet.
How It Works: StopWatt utilizes capacitor-based power factor correction technology to help balance the electrical load and reduce reactive power drawn from the utility grid. By smoothing out electrical surges and reducing the strain on appliances, the device may contribute to a more efficient use of electricity in some environments.
Important Disclaimer Regarding Energy Savings: StopWatt is an energy optimization device. Individual results will vary significantly based on a wide range of factors, including but not limited to the age, condition, and type of electrical appliances in use; local utility infrastructure; home wiring quality; baseline energy consumption habits; and geographic location. StopWatt makes no guarantee of specific dollar savings, percentage reductions in energy consumption, or any particular performance outcome. Any savings figures referenced in marketing materials are illustrative estimates based on favorable conditions and do not represent typical results.
StopWatt is not a licensed electrical device for industrial or high-voltage commercial applications. It is intended for household use only unless otherwise specified. The Company reserves the right to modify product specifications at any time without prior notice.
Product images displayed on our website are for illustrative purposes only. Actual product appearance may vary slightly from images shown.
Pricing: All prices listed on the StopWatt website are displayed in U.S. Dollars (USD) unless otherwise indicated. Prices are subject to change at any time without prior notice. The price applicable to your order is the price shown at the time you complete your purchase.
Taxes: You are responsible for all applicable sales taxes, use taxes, value-added taxes (VAT), duties, and other governmental charges associated with your purchase. Where required by law, we will collect and remit applicable taxes on your behalf. Tax amounts, if any, will be calculated and displayed at checkout.
Payment Methods: We accept the following forms of payment:
Payment Authorization: By submitting payment information, you authorize us to charge the full amount of your order, including applicable taxes and shipping fees, to your designated payment method. All payments must be received and authorized prior to order processing and shipment.
Declined Payments: If your payment is declined or reversed, your order will be placed on hold or cancelled. We are not responsible for any fees your financial institution may charge in connection with a declined or disputed transaction.
Promotional Pricing: Promotional or discounted pricing is valid only during the specified promotional period and while supplies last. Promotional offers cannot be applied retroactively to completed orders.
Fraud Prevention: We reserve the right to refuse or cancel any order that we suspect involves fraudulent activity or unauthorized payment information. We may require additional verification before processing certain orders.
Order Processing: Orders are typically processed within 1–3 business days of payment confirmation, excluding weekends and public holidays. Processing times may be extended during peak seasons or promotional periods.
Shipping Destinations: We currently ship to addresses within the United States and select international destinations. Availability of shipping to specific countries or regions is subject to change. We are not responsible for any restrictions on the importation of our products in your jurisdiction.
Estimated Delivery Times:
Delivery estimates are provided as a courtesy and are not guaranteed. Actual delivery times may vary due to carrier delays, weather conditions, customs processing, or other factors outside our control.
Shipping Costs: Shipping fees are calculated at checkout based on order weight, dimensions, destination, and selected shipping method. Shipping costs are non-refundable unless a return is the result of our error.
Tracking: Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment. It may take up to 48 hours for tracking information to be updated in the carrier's system.
Undeliverable Packages: If a package is returned to us as undeliverable due to an incorrect address provided by the customer, refusal of delivery, or repeated failed delivery attempts, we will contact you. Re-shipping fees may apply. If you do not respond within 14 days, we reserve the right to treat the order as abandoned.
International Customs and Duties: International customers are solely responsible for all customs duties, import taxes, and brokerage fees imposed by the destination country. We are not responsible for delays caused by customs processing.
Risk of Loss: Title and risk of loss for products pass to you upon delivery to the carrier. We are not responsible for lost or stolen packages once confirmed as delivered to the address provided at checkout. We recommend filing a claim directly with the carrier in such cases.
We stand behind our product with a full 60-Day Money-Back Guarantee. If you are not satisfied with your StopWatt device for any reason, you may return it within 60 days of the original delivery date for a full refund of the product purchase price.
Eligibility Requirements: To qualify for a refund under our 60-Day Money-Back Guarantee, the following conditions must be met:
How to Initiate a Return:
Refund Method: Approved refunds will be credited to the original payment method used at the time of purchase. Processing times may vary depending on your financial institution.
Return Shipping Costs: Customers are responsible for the cost of return shipping unless the return is due to a defective product, shipping error, or damage caused by us. Original shipping charges are non-refundable.
Defective or Damaged Products: If you receive a defective or damaged product, please contact us within 30 days of delivery with photographic evidence of the damage. We will arrange for a replacement or full refund at no additional cost to you.
Exchanges: We do not offer direct exchanges at this time. To receive a different product, please return your original order for a refund and place a new order.
Fraudulent Returns: We reserve the right to deny refunds in cases of suspected abuse of the return policy, including but not limited to repeat purchases followed by systematic returns.
To the maximum extent permitted by applicable law, StopWatt, its officers, directors, employees, agents, partners, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with:
This includes, but is not limited to, damages for loss of profits, loss of data, loss of goodwill, service interruption, computer damage or system failure, or the cost of substitute goods or services.
Aggregate Liability Cap: In no event shall our total aggregate liability to you for all claims arising out of or related to your use of the Services or any StopWatt product exceed the greater of: (a) the total amount you paid to StopWatt in the twelve (12) months preceding the claim; or (b) one hundred U.S. dollars ($100.00).
The limitations of liability set forth in this section shall apply regardless of the form of action, whether based in contract, tort (including negligence), strict liability, or any other legal or equitable theory, and regardless of whether we have been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of certain types of damages. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.
THE STOPWATT PRODUCT AND ALL RELATED SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STOPWATT EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
We do not warrant or make any representation regarding any specific results from use of the StopWatt device, including but not limited to reductions in electricity bills, improvements in appliance performance, or extension of appliance lifespan. Any testimonials or case studies referenced in our marketing materials represent individual experiences that may not be representative of typical results.
Nothing in these Terms shall limit or exclude any warranty that cannot be excluded under applicable consumer protection law.
All content on the StopWatt website and associated materials — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the property of StopWatt or its content suppliers and is protected by applicable intellectual property laws, including United States and international copyright and trademark laws.
Trademarks: "StopWatt," the StopWatt lightning bolt logo, and any other product or service names, slogans, or logos displayed on our website are trademarks or registered trademarks of StopWatt. You may not use any of our trademarks without our prior written consent. All other trademarks not owned by StopWatt that appear on our website are the property of their respective owners.
Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes only. This license does not include:
User Content: If you submit reviews, feedback, comments, or other content to us, you grant StopWatt a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, adapt, publish, translate, and distribute such content in any medium. You represent that you own or have the necessary rights to grant this license and that your content does not infringe any third-party rights.
Unauthorized use of any StopWatt intellectual property is strictly prohibited and may violate copyright, trademark, and other laws. We reserve all rights not expressly granted in these Terms.
These Terms and any disputes arising out of or relating to them or the StopWatt product and Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.
Dispute Resolution: Before filing any formal legal claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally. We will endeavor to resolve disputes within 30 days of receiving written notice.
Binding Arbitration: If informal resolution is not achieved, any dispute, claim, or controversy arising out of or relating to these Terms or the use of our products and Services shall be resolved by binding arbitration administered by a recognized arbitration body in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Delaware, USA, and shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class Action Waiver: You and StopWatt agree that any dispute resolution proceedings will be conducted on an individual basis only. Neither you nor StopWatt may bring or participate in a class, consolidated, or representative action or arbitration.
Exceptions: Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.
If you are a consumer located outside the United States, you may also have rights under the consumer protection laws of your country of residence that cannot be waived by contract.
You agree to indemnify, defend, and hold harmless StopWatt and its officers, directors, employees, agents, partners, suppliers, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:
StopWatt reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You may not settle any claim without our prior written consent.
StopWatt reserves the right to modify, update, or replace these Terms at any time at our sole discretion. When we make material changes, we will:
Your continued use of our website or products after the effective date of any revised Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically to stay informed of any updates.
If you do not agree to any revised Terms, your sole remedy is to discontinue use of our website and Services and, if applicable, contact us to initiate a return under our Return Policy.
StopWatt also reserves the right to:
If you have any questions, concerns, or complaints regarding these Terms and Conditions, our products, or any aspect of your experience with StopWatt, please do not hesitate to reach out to us. Our customer support team is committed to responding promptly and resolving your concerns.
Our support team is available Monday through Friday, 9:00 AM – 5:00 PM EST. We aim to respond to all inquiries within 2 business days.
Questions about orders, returns, or our products